Furniture & Interiors
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Discover our new Somerset range of wooden furniture. It's painted French grey with oak tops. We think you'll love it!

Refunds and returns

You have the legal right to cancel the contract up to 7 working days starting the day after you receive your goods. You have a duty of care for the products during the cancellation period. If collection of an item is required, we (Woodlands Furniture) will incur the cost of collection which will be discussed prior to arrangements being made.

The product you wish to return must be in a saleable condition, must be returned unused and in their original packaging (where applicable) with all labels attached for a full refund. Returns can be made through either of these options:

Returns via Woodlands Furniture – We would make the necessary arrangements for collection and incur the collection charges ourselves (no cost to you, the customer).

Returns direct to our shop/factory – Advise us of a date you would like to bring the goods back to our premises and we will arrange for the necessary paperwork being issued.

With the exception of faulty merchandise, for hygiene and safety reasons we cannot accept the return of certain items which have been opened and used which includes mattresses and pillows.

Authorised returns are refunded within 30 days (but usually quicker).